Reliable Return

                   HAPPY NEW YEAR!

What better way to ring in the New Year than to reach out to your customers and give them a reason to come back.  

For the month of January sign on for one release of RELIABLE RETURN and get the second at 25% off.   

Wishing you a happy, healthy and prosperous New Year.

*Consecutive months utilizing the same question set.  Customer set can vary.

CHOOSE FROM THE FOLLOWING PACKAGES:  Pricing starting at $250/month 

☐    Level One (A and B):  

Basic Demo Set (age, gender, location)

Choose 5 questions from 'the bank'*

Level One (A) Real-time, online viewing of frequency tables

☐    Level Two:  

Basic Demo Set (as above)

Choose 10 questions from 'the bank'*

☐   Level Three:  

Expanded Demo Set (as above plus income, household size and education)

Choose 12 questions from 'the bank'*

☐   Level Four: 

Expanded Demo Set (as in L3)

Choose 15 questions from 'the bank'*

☐   Level Five:  

Expanded Demo Set (as is L3) 

Choose 15 questions from 'the bank'*

Cut data across universe and one add'l subset 

 

*The bank includes a myriad of questions pertaining to:

Demographics

Customer Experience

Customer Service/Satisfaction

Perceptions

Retention/Referral

Media Usage/Influence 

Join Reliable Return's Sales Force Today


Are you a business and use GROUPON or LIVING SOCIAL?  Use FaceBook or Twitter?  Are you connected and bringing in customers through Social Media?  Wish for a RELIABLE RETURN?

Reach. Relate. Retain. 

This turn-key, fully customizable research product, seeks to keep the customers brought in through social media marketing campaigns (such as Groupon and Living Social), as well as social media forums (such as Facebook and Twitter).  RELIABLE RETURN will give you quick feedback from your newest, socially driven customers on their experience with your product/service; perceptions of value and quality rankings against other like products/services in the marketplace, media usage and top media influencers, product/service satisfaction, likelihood to revisit and recommend, as well as key demographic information.  

This product serves several purposes:

(1) This is your next marketing initiative. It offers your most recent users and followers an incentive to grace your doors again.

(2) It is an information gathering tool.  This product's findings will arm you not only with your customers' information and insight, but the key to building a relationship which will lead to loyalty.

(3) Reliable Return will help you build future marketing campaigns based on key demographic, psychographic and media usage information.

(4) In the end you will also have the prized possession of a coveted opt-in list.  This list will afford your business an opportunity for on-going marketing efforts, discourse and product initiatives/testing.  Let us handle the 'legalese' and help you build a database of customers who want, and are open to hearing from you.

This is research driven to get you results.  Research which works to keep the customers you've worked so hard to get.  

Reach them.  Listen to them.  Give them a reason to be loyal.  Go beyond R.O.I. and earn your customers' RELIABLE RETURN.


HOW IT WORKS:

(1) We partner and agree to Level 1-Level 5.  It's official...we're on your side.  Let's build loyalty and bring back those customers! 

(2) You let us know the marketing initiative you'd like to present to your Groupon/Living Social or Social Network Followers.

(3) Your customer comes in, you gather their contact information and populate an on-line portal with their e-mails.

Example Portal

 

(4) We release an evite, with your next marketing campaign, and an invitation to partake in our survey.

(5) Customer completes the survey and receives his/her new offer to come visit you again!(4) We release an evite, with your next marketing campaign, and an invitation to partake in our survey.  

(6) We draft a customized report, (for all but Level One (A)) to present to you, which helps you further understand these customers.  Who are they?  What was their experience?  Were they satisfied?  Will they return?  How do you reach them next time?  

(7) Customer comes in...again!  Congrats!  Together we've taken some key steps in establishing your customers' RELIABLE RETURN.

Example Coupon

 

"Reliable Return was able to seek out and deliver very helpful feedback from some of our first time guests. It was great to know, that because of a third party, we were getting honest remarks. We were very pleased to learn how satisfied our guests were and in what ways we might be able to enhance our future guests' experience. Thanks Reliable Return!"   ~  Lunatic Fringe








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